POLICIES 2017-03-30T15:32:36+00:00

Policies

Each sale is complete and binding upon the customer and Joss Growers at its invoicing location or upon delivery of material. All claims for errors or unsatisfactory stock must be reported upon receipt and confirmed by written memorandum within 24 hours. All sales are cash until credit has been established.  Credit may be available upon submission of a completed credit application to those customers in good standing. Past due accounts are subject to a finance charge at the maximum rate allowed by state law. Customers, who do not pay when due, agree to reimburse Joss Growers for all costs or expenses of collection, including court costs, attorney’s fees, and other expenses incurred by Joss Growers in collecting the account.

We offer delivery of our material throughout the state of Texas and beyond.  Every effort will be made to combine deliveries to minimize freight costs when practical. Delivery is available in the following areas: Austin, San Marcos, New Braunfels, Marble Falls, San Antonio, Houston, Waco, Temple, and Dallas/Ft. Worth with a minimum purchase. See availability for specific rates. The customer is responsible for unloading all plants and plant materials. International delivery is available (EXW), call for details.

 

Delivery Zoning

  • Austin Area:
    $350 minimum order, delivery fee $75
  • San Marcos – New Braunfels – Marble Falls Area:
    $500 minimum order, delivery fee $125
  • San Antonio Area: $800 minimum order, delivery fee
    25% of order not to exceed $200
  • Waco Area: $800 minimum order, delivery fee
    25% of order not to exceed $175
  • Houston Area: $1000 minimum order, delivery fee
    25% of order not to exceed $350
  • Dallas – Ft.Worth Area:  $1000 minimum order,
    delivery fee 25% of order not to exceed $400

All prices are quoted FOB Joss Growers, Inc., Georgetown, Texas. Prices are subject to change without notice. Volume discounts are available on some items.

The purchase price paid shall be our maximum liability, should our material be proven defective at the time of sale or delivery. We exercise the greatest care possible to keep our plants true to name and are willing to replace on proper proof any that may prove otherwise.

Customers whose orders are rescheduled/cancelled after material has been pulled will be assessed a 50% restocking fee.

Joss Growers will grow under contract certain material. Specific terms and conditions will apply. Prices quoted for contracted material are effective for six months from the date quote is made unless otherwise stated. Customers remain financially responsible for any material grown under contract whose order changes or is canceled.

Associations